Privacy Policy

At Bahía Beach Resort & Golf Club (“Bahía Beach”), owned and operated by BBP Partners, LLC and BP Estates Development, Inc. (collectively, “BBP Partners”), your privacy on the Internet is of the utmost importance to us. We want to build your trust and confidence in the Internet by promoting the use of fair information practices and are disclosing our information practices in this Private Policy. Your business, trust and loyalty is very important to us. That is why we strive to make your experience online satisfying and safe. BBP Partners are committed to respecting your privacy, protecting your personally identifiable information and adhering to local and international privacy laws.

This Privacy Policy lets you know how your personal information is processed and used. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. Please take a moment to read our Privacy Policy before you use the Bahía Beach website (the “Site”). By using our Site, you are agreeing to this Privacy Policy. If you do not agree with our Privacy Policy, please refrain from using our Site and providing any information online.

BBP Partners collect personal information when you provide it voluntarily to us by:

fulfilling reservation or information requests;
planning and purchasing products, accommodations or real estate;
contacting us by e-mail;
registering on our Site or as a hotel member;
registering for our membership program;
submitting a job application;
responding to communications we may send you, including promotional offers and surveys.
The types of personally identifiable information that we collect may include your name, home, work and e-mail addresses, telephone and fax numbers, credit card information, date of birth, age, gender, and lifestyle information such as room preferences, leisure activities, names and ages of children, and any other information you may voluntarily provide to us.

BBP Partners may also collect non-personally identifiable information about you, such as your use of our Site, communication preferences, travel habits, aggregated data relative to your stays, and responses to promotional offers and surveys.

Collection & Use of Personal Information

BBP Partners are the sole owners of the information collected on this Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Privacy Policy.

BBP Partners use any optional and voluntarily given information by our guests and visitors to enhance their experience. We may use the information we collect from you for various purposes, including, but not limited to:

fulfilling your requests for information, making a reservation, or completing a product or service order;
resolving any problems with your use of our Site;
administrating our Site and conducting internal reviews, such as guest and visitor’s usage;
addressing any problems with our Site, including security protection;
informing you of upcoming events, properties or other product or service offerings;
sending you marketing communications in relation to the products and services offered by BBP Partners, our strategic marketing partners, and other trusted third parties;
performing market research via surveys to better serve your needs, improve the effectiveness of our Sites, your hotel experience, our various types of communications, advertising campaigns, and/or promotional activities.
You can choose whether to submit your personal identifiable information or determine the communications you wish to receive from us. If you choose not to provide your personal identifiable information, please note that it might affect our ability to contact you or process your request.

Use of Cookies

To enable features at this Site, BBP Partners may assign one or more “cookies” to your Internet browser. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user and they do not damage your system.

We use cookies to collect and maintain aggregated data, such as the number of visitors, to help us see which areas are most popular with our users and improve and update the content on our Site. While in the process of browsing our Site, you also provide us with information that does not reveal your personal identity, such as what type of destination you are exploring. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.

You may occasionally receive cookies from unaffiliated companies or organizations, to the extent they place advertising on our Site or are linked to the Site. These third-party cookies may collect information about you when you “click” on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties, and these cookies are not subject to this Privacy Policy.

You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other websites may be diminished and some features may not work as intended.

Sharing Information of Aggregated Data

BBP Partners use the aggregated data to tailor our content to suit your needs and help our advertisers better understand our audience’s demographics. In connection with such purposes, BBP Partners may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data is not linked to any personal information that can identify any individual person or computer. BBP Partners will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Correction/Updating Personal Identifiable Information

If your personally identifiable information changes, such as your name, home or e-mail address, we will endeavor to provide a way to correct, update or remove your personal identifiable information provided to us. Please contact us by e-mail with the information changes at customerservice@bahiabeachpr.com.

Please note that you may be asked to provide proof of identity, to ensure that your personal identifiable information is not disclosed to unauthorized parties.

Security

BBP Partners operate secure data networks protected by industry standard firewall and password protection systems. We also use a Secure Sockets Layer (SSL) Certificate issued by VeriSign, Inc., an encryption method, to help protect your data from interception and hacking while you are submitting it to us. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our users.

Opt-Out Policy

If, after permitting use of you personal information, you later decide thay you no longer want BBP partners to include you on its mailing list or otherwise use your personal information in the manner disclosed in this Privacy Policy, you may Opt-Out by sending an e-mail to customerservice@bahiabeachpr.com.

Exceptions to the Privacy Policy

BBP Partners have two exceptions to these limits on use of personal identifiable information:

BBP Partners may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of BBP Partners from unauthorized use, or misuse, of the Site or anything found at the Site.
BBP Partners may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.
Children’s Privacy & Parental Consent

Please be aware that BBP Partners have not designed this Site for, and do not intend for it to be used by, anyone under age eighteen (18). BBP Partners comply with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), as amended. BBP Partners will never knowingly request personally identifiable information from anyone under the age of eighteen (18) without requesting parental consent. BBP Partners cannot always determine, however, the age of persons who enter our Site. Please do not allow your children to submit personal information without your permission. In the event that a minor provides us with personal information without parental consent, we recommend you contact us to remove the minor’s personal information from our files by sending an e-mail to customerservice@bahiabeachpr.com.

BBP Partners may provide links to a number of other websites owned, operated or controlled by third parties (“Third Party Sites”) but which we believe might offer you useful information and services. Those Third Party Sites, however, may not follow the same privacy policies as BBP Partners. Therefore, we are not responsible for the privacy policies or the actions of Third Party Sites, including without limitation, any website owners whose websites may be reached through the Site. Please be aware that we cannot control the nature, content or activities of Third Party Sites. We recommend that you contact the relevant parties controlling these sites or review their privacy policies for the relevant information about their data collection, use and information storage practices before submitting any personal information or other sensitive data.

By using our Site, you consent to the collection and use of information by BBP Partners as specified in this Privacy Policy, and also signify agreement to the terms of use for our Site. Continued access and use of our Site without acceptance of the terms of this Privacy Policy relieves BBP Partners from responsibility to the user.

Contact Us

If you would like to update or modify your information, or if you do not want to receive marketing communications from Bahía Beach or BBP Partners in the future, you can contact us by sending an e-mail to marketing@bahiabeachpr.com.

If you would like to contact Bahia Beach Customer Service Department, please contact us by sending an e-mail to customerservice@bahiabeachpr.com.

If you have questions or concerns about our Privacy Policy, please contact us by sending an e-mail to customerservice@bahiabeachpr.com.

Updates to Our Privacy Policy

BBP Partners reserve the right to change this Privacy Policy at any time. Updated versions will be published on this Site, so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please note that this Privacy Policy will always be date stamped so that you can be informed of when the Privacy Statement was last updated. Changes to our Privacy Policy will always be prospective, not retroactive.

Last Updated: March 8, 2011
251238v2